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Child Safety Standards

Callixy has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards apply to everyone who uses Callixy, in the Android app and on the web, in every call, chat and message.

Callixy, the calling app for Android, iPhone and the web. Last updated 10 November 2026.

What is forbidden

Callixy is for people aged 13 and over who meet the age and consent requirements in their country or territory. Our protections for minors apply to everyone under 18. On Callixy, nobody may:

  • Share, request, store, sell or link to child sexual abuse material in any form: photos, videos, audio, text, drawings or images made by a computer or AI.
  • Sexualize a minor in any way, including sexual comments about a child.
  • Contact a minor to build trust for a sexual purpose (grooming), ask a minor for sexual images, or meet a minor for sex.
  • Threaten or pressure a minor or anyone else with sexual images (sextortion).
  • Take part in or promote the trafficking of children.
  • Share ways to find, make or hide such material.

These standards are part of our Terms of Use. Breaking them ends the use of Callixy at once.

How to report

If a child is in danger right now, call your local emergency number or the police first. Callixy cannot call emergency services.

In the app

  • In a chat, open ··· at the top and choose Report this line, or open ··· next to one message and choose Report message.
  • From History, open the details of a call and choose Report.
  • Choose the reason A child may be at risk. A reported message is copied into the report, so it stays available for review even if the sender deletes it.

The person you report is not told who reported them. The line is also blocked for you, unless you untick that.

Without the app or without a line

Use the contact form and choose Safety or abuse. Give the Callixy number involved and what happened.

To the authorities

You can also report child sexual abuse material directly to the NCMEC CyberTipline, or to the hotline of your country listed by INHOPE.

What we do

  • Reports with the reason A child may be at risk, and messages to the team about safety, are marked urgent and reviewed before everything else.
  • When a line takes part in child sexual abuse or exploitation, we close it at once: it is signed out on every device and can no longer sign in, call, chat or send messages. Its content stays only for the review and for the authorities.
  • We remove the material and report it to the National Center for Missing & Exploited Children (NCMEC) or to the competent authorities, as the law requires, keeping what they need for their investigation.
  • After that, we delete the line and its content. Someone whose line was closed for these reasons may not use Callixy again.

How Callixy protects people

  • Everyone who creates a line must meet the minimum age and any local consent requirements in the Terms of Use.
  • There is no public directory and no search of people. A line can only be reached by someone who knows its exact number.
  • Anyone can block a line. A blocked line can no longer call, chat or leave messages, and is not told.
  • Report is in every chat and in History, and reports can quote the message they are about.
  • Anyone can hide their photo from everyone else, and hide other people's photos from themselves.

The law and the authorities

We follow the child safety laws that apply to Callixy. We report confirmed child sexual abuse material to NCMEC and to the relevant national authorities, and we answer valid requests from law enforcement that concern the safety of children.

Child safety contact

The Callixy team has a designated contact for child safety, who can speak about these standards and how we apply them. Reach them through the contact form with the topic Safety or abuse. These messages are read first.