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Delete your Callixy line

You can delete your line and its data at any time, from the app or from the web. Deletion happens at once and cannot be undone.

Callixy, the calling app for Android and the web. Last updated 7 October 2026.

In the app

This works the same in the Android app and in any browser.

  1. Open Profile.
  2. At the bottom, choose Delete my line.
  3. Read the list of what will be deleted, type your password and choose Delete my line.

Callixy signs you out on every device and returns to the sign-in page with the message that your line was deleted.

From the web, without the app

  1. Open voip.3dar4.org/app?account=delete in any browser.
  2. Sign in with your line number and password.
  3. The deletion dialog opens by itself. Type your password and choose Delete my line.

You do not need to install anything, and uninstalling the Android app does not delete your line. Only the steps above do.

If you cannot sign in

Write to the Callixy team with the contact form: choose I cannot sign in, or want a line deleted, give the line number, and tell us how to answer you. You do not need to sign in. To protect you from someone deleting your line, we will ask you to confirm details that only the owner of the line knows before we delete it. Once the owner is confirmed, we delete the line the same way the app does.

What is deleted at once

  • Your line number, name, photo and password, your recovery code and the links to choose a new password.
  • Your Safe box and the messages Callixy Support sent to your line.
  • Your sign-ins on every device and the addresses used to send you notifications.
  • Your call history, your contacts and the names you saved for them.
  • Your chats, the voice and video messages and the photos, videos and files you sent or received. They are removed for the other person too.
  • The lines you blocked, the blocks others placed on you, reports you made and reports made about you.
  • Your call quality reports and the record of your acceptance of the terms.

The number becomes free, and someone else may create a line with it later.

What is kept for a while

DataWhyHow long
The other person's own call history entry for a call with you (time, length, your number; your name is replaced by the number)It is part of their history, not yoursUntil they delete their line; they keep their 500 most recent entries
The server's record of each call (both numbers and names, times, how it ended)To run calls and investigate faults and abuse90 days after the call
A revocation record holding only an internal IDSo that old sign-in tickets of the backup server stop workingAt least 30 days
Technical server logs that mention an internal IDTo keep the service runningOverwritten on a rolling basis (a few megabytes in total)
Database backupsTo recover from failuresReplaced on a rolling basis, within about five weeks
Messages you sent to the team with the contact formThey are not linked to your lineUntil handled, then 180 days

Data stored on your own devices is removed when you sign out or uninstall the app. The Android app does not copy its data to cloud backups. More in the Privacy Policy.